Welcome to PairPopJoy. This website is operated by a German company and provides virtual “connect-style” games and digital entertainment services to users in Europe and the United States.
By accessing or using this website, you agree to these terms.
- Company Information
Company: the napoletana. GmbH
Address: Ostheimer Str. 3, 33034, Brakel
Phone: 4952723089991
Email: connect@pairpopjoy.com
- Services
PairPopJoy provides online digital games and virtual entertainment content, including access to games, virtual items, and related digital features.
All products consist of digital content or digital services; no physical goods are involved.
- Age Restrictions
You must be at least 18 years old to register, make purchases, or use the paid services on this website.
Minors are not permitted to make payments on this website.
We do not knowingly collect data from users under the age of 18. If unauthorized use is discovered, we reserve the right to suspend the account and delete the relevant data.
- Digital Delivery and Right of Withdrawal (Important)
All products are delivered or activated digitally immediately upon successful payment.
In accordance with EU consumer protection laws (Directive 2011/83/EU) and relevant German laws:
Consumers generally have a 14-day right of withdrawal; however, regarding digital content:
The right of withdrawal terminates once the user has expressly consented to the immediate commencement of the delivery of digital content.
By completing a purchase, you acknowledge that:
You request the immediate commencement of the provision of digital content;
You agree that digital products are delivered or activated immediately upon payment;
You acknowledge and accept that:
Once the delivery of digital content has begun, the user waives the 14-day right of withdrawal (Widerrufsrecht).
- Limited License (Important)
All game content and virtual items are provided to you under a limited, non-exclusive, and non-transferable license.
You understand and agree that:
You are purchasing only the right to use items within the game, not ownership rights;
Virtual items, characters, props, and account content within the game may only be used on this platform;
PairPopJoy retains all rights, title, and intellectual property rights. All of the following content is the property of PairPopJoy or its licensors:
Game code;
Art assets;
Images and animations;
Music and sound effects;
Software structure and design;
Branding and trademarks.
Users are strictly prohibited from:
Copying, modifying, or reverse-engineering;
Extracting game assets;
Reselling or using for commercial purposes;
Using the content on other platforms;
Unauthorized dissemination or distribution.
Violation of the above rules may result in account termination and legal action.
- Payment and Pricing
All prices are as displayed on the website.
Payments are processed via third-party payment service providers (e.g., Stripe).
We do not store full bank card details.
Users must ensure their payment method is valid and authorize the relevant charges.
- Refund Policy
As the products consist of instantly delivered digital content:
In principle, refunds are not available for digital products that have already been delivered or activated.
Exceptions may be made only in the following cases:
Duplicate charges;
Unauthorized transactions;
Delivery failure due to technical errors;
Situations where a refund is required by law.
- User Code of Conduct
Users must not:
Engage in cheating or malicious attacks;
Disrupt the normal operation of the platform;
Attempt unauthorized system access;
Engage in fraudulent transactions;
Infringe upon intellectual property rights;
Engage in any illegal activities.
- Intellectual Property
This website and all its content are protected by copyright and intellectual property laws.
Any form of reproduction, distribution, or commercial use without written permission is prohibited.
- Disclaimer
To the extent permitted by law, we are not liable for:
Network interruptions or delays;
Third-party payment failures;
Issues with user devices;
Force majeure events;
Losses resulting from user violations.
- Governing Law
These terms are governed by German law.
For users in the United States and other regions, applicable laws apply to the extent permitted by law, without prejudice to mandatory consumer protection laws in the user’s location.
- Contact Information
Please contact us if you have any questions.